From January 1, 2022, the goods inspection policy will be considered as one of the compulsory general trading conditions that traders, organizations and individuals must publish on e-commerce websites, specifically clause 1 Article 13 Decree 85/2021/ND-CP supplementing point b, clause 1 Article 32 of Decree 52/2013/ND-CP on information on general trading conditions: “Policies on inspection of goods; policies on return of goods, including time limit and methods for returning or changing goods, methods for money refund and refund fees”. In addition, according to the provisions of the new Decree, the general policy applicable to transactions on the trading floor related to goods inspection should also be illustrated in the operation regulations of the E-commerce platform. This regulation is expected to better protect the consumers and help them acknowledge the inspection policy of each enterprise to make a decision to choose to proceed with the transaction.
Besides the above content, Decree 85/2021/ND-CP also supplemented some notable contents such as: Information about goods published on websites must include required information shown on labels of goods as prescribed by the Law on labeling of goods; Traders providing logistics services are officially recognized as entities of e-commerce activities; Traders and organizations can conduct e-commerce activities through social networks; Detailed procedures for registration of authentication of electronic contracts…